Frequently Asked Questions

Yes – X operates under a license issued by the Curacao Gaming Control Board, a recognized e‑gaming regulator. The license requires the site to comply with anti‑money‑laundering (AML) rules, fair‑play standards, and regular independent audits. This regulatory oversight is designed to protect your funds and ensure transparent betting operations.

X requires a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within three months. If you use a credit or debit card, a redacted copy of the card’s front showing the last four digits may also be requested. Providing these documents through the ‘Verification’ section of your account speeds up the process, which typically completes within 24‑48 hours.

The minimum deposit is $10 (or equivalent in your currency) for most methods. X accepts Visa and Mastercard credit/debit cards, e‑wallets like Skrill, Neteller and ecoPayz, and cryptocurrencies (BTC, ETH, USDT). Crypto deposits have no upper limit and are processed instantly; card and e‑wallet deposits usually appear in your account within a few minutes.

If a match is postponed before kick‑off, all pre‑match bets are void and the stake is returned to your account. If the match is cancelled after some play has occurred, bets are settled based on the official result at the time of interruption, provided the governing body declares a final result within 48 hours; otherwise the bet is treated as void. For in‑play bets, the same rules apply and any wagers placed after the official stoppage time are rejected.

Asian Handicap removes the draw option by giving a half‑ or quarter‑goal advantage or disadvantage to each team. For example, a −1.5 handicap on the favourite means they must win by two goals for a bet on them to win. The final adjusted score determines the outcome, and if the result is exactly the handicap (e.g., a 1‑goal win with a −1 handicap), the stake is refunded. This market offers two possible winning outcomes instead of three.

X caps the total payout for any single bet at $100,000. For major tournaments such as the FIFA World Cup, the limit is raised to $250,000 on selected markets. Any winnings that exceed the cap are not paid out, so it’s worth checking the specific market limit before placing a large stake.